Hosting & Deployment

Your data, your rules. SentientOne AI runs wherever your security and compliance requirements demand — in the cloud, on your own servers, or a hybrid of both. You choose where your data lives.

How every request flows

Request flow · your app → SentientOne → LLM

POST /v1/chatCloudOn-PremHybrid200 OK

Your App

Any platform — web, mobile, internal tooling.

API Gateway

Authenticates, rate-limits, routes to the right region.

Agent Config

System prompt · model · tools · LLM key.

LLM + MCP Tools

Anthropic · OpenAI · Gemini · Groq + your MCP servers.

Zero AI code in your appResponse: conversation_id · message · tool_calls

Cloud Hosted

Fastest way to get started.

Fully managedZero infrastructure to maintain. SentientOne handles uptime, scaling, security patches, and platform upgrades.
Auto-scalingHandles traffic spikes without config changes. Cold starts are rare thanks to warm instance pooling.
Global edgeEdge routing for low-latency API calls. Requests land at the nearest PoP and are routed to the closest region for processing.
Automatic updatesUpdates, patches, and security fixes ship continuously. No maintenance windows, no breaking changes without prior notice.
99.9% uptime SLAMulti-region failover with health-checked routing. Higher SLAs available on Enterprise.

On-Premise

Maximum control & compliance.

Your network, your rulesDeploy on your own servers, VPC, or private cloud. The platform is shipped as a versioned container bundle with a documented upgrade procedure.
Data sovereigntyData never leaves your network. Outbound LLM provider calls can be routed through your own egress proxy so even the LLM hop is observable.
SSO / LDAP / IAMIntegrate with your existing identity provider. SAML 2.0 and OIDC are first-class; LDAP supported via adapter.
Air-gapped optionFor regulated industries — full air-gapped deployment with offline updates and signed bundle verification.
Custom retentionDefine your own retention policies and data residency controls. Default is plan-aligned but every value is tunable.

Hybrid

Need the best of both worlds? Run the orchestration layer in the cloud for simplicity while keeping sensitive data processing on-premise. Or use cloud for development and staging, with on-premise for production.

Operational guarantees

Data residency

Choose where your data is stored — US, EU, APAC, or your own data centre. Meet regional compliance requirements without compromising performance.

Zero-downtime updates

Platform updates roll out with blue-green deployments. No maintenance windows, no service interruptions. On-premise customers control their own update schedule.

Disaster recovery

Automated backups, point-in-time recovery, and cross-region replication. Your agent configurations and conversation history are always recoverable.

Picking a deployment

Start in Cloud for the fastest path to production. Move to Hybrid when you need to keep specific data sets in your network. Move to On-Premise only when regulation demands it — every other model trades off some operational simplicity.