Agents
Agents are the core building block. Each agent carries its own system prompt, model, provider key, knowledge sources, and MCP tools — and exposes itself through a single POST endpoint.
What you see
Answers visitors using your site content. Streaming on.
Looks up live order data through MCP.
Handles refunds, returns, and shipping FAQs.
Grounded on internal HR policy documents.
Catalogue search backed by your product API.
Pre-flight checks on outbound emails.
The grid lists every agent in your account. Each card carries the agent name, model badge, last-updated timestamp, and a quick-action menu (Test, Edit, Duplicate, Delete). The top bar shows your plan limit and a + New Agent button when you have headroom.
Toolbar reference
- + New AgentOpens the four-step wizard — Template → Identity → LLM → Done. Hidden when you've hit your plan limit; the chip on the right shows current usage.
- FilterNarrows the grid by model, provider, or template. Filters stack — picking
OpenAI+gpt-4oshows only agents that match both. - SortReorders the grid by name, model, last updated, or last used. The default is most-recently-updated first.
- SearchLive filter against agent name and description. Combines with the filter chips above.
- Agent cardEach tile shows name, description, model + provider badge, last-updated time, and a menu with Test, Edit, Duplicate, Move to Folder, and Delete.
Create an agent (wizard)
- 1
Pick a template
Templates ship with a battle-tested system prompt and tone. PickWebsite Chatbotto ground an agent on your site content,Order Statusfor an MCP-backed lookup, orCustomfor a blank slate. - 2
Set identity
The name + description pre-fill from the template. ClickPrompt Libraryto swap the system prompt for one of the curated presets. The description is what teammates see in the dashboard and what members see in the portal agent picker. - 3
Connect a model
Pick a provider, paste a key (or choose a saved one fromUse saved key— see LLM Keys), set the temperature, and expand theAdvancedpanel if you need to tune max tokens, top-p, or output type. - 4
Save and test
The wizard finishes on a confirmation screen. ClickGo to agent, thenTestin the top-right to open the Playground with your new agent loaded.
Tabs on the agent detail page
Requests · 7d
1,840
Tokens · 7d
612,300
Avg latency
1.1 s
Cost · 7d
$7.20
Name
Description
Persona
Provider
Model
Temperature
Output type
- OverviewIdentity + model summary. Live status badge and the Agent ID chip you'll send as
X-Agent-Id. - PromptThe live system prompt. Edits are saved as a draft until you click
Publish— see Playground for how draft vs published behave. - KnowledgeQ&A pairs and short snippets the agent will always cite. Inline editor with a hit-count badge per entry once traffic flows.
- DocumentsUpload PDFs, Word, Markdown, or plain text. We chunk, embed, and retrieve the top-matching passages on every request.
- Web SourcesCrawl a public URL and use the resulting pages as knowledge. Useful for product help centres.
- MCP ServersConnect external tools and data sources via the Model Context Protocol. The agent discovers tools automatically; you control which ones are exposed.
- Token CostPer-million-token rates the platform uses to attribute spend to this agent. Keep these accurate so Analytics and Tracing match your provider bill.
- VersionsEvery publish creates a snapshot. Diff, roll back, or pin a member-portal agent to a specific version.
Advanced parameters
- Temperature0.0 – 2.0. Lower = more deterministic; higher = more creative. Templates ship with the right default for their use case.
- Max tokensHard ceiling for the response length. The default fits the agent's template; raise it for long-form assistants.
- Output type
text,markdown,json, orcode. JSON output is validated server-side; invalid replies are auto-retried (up to 2) before erroring. - StreamingOn by default for Pro+. Disable to receive a single response body — useful for batch jobs that don't need progressive UI.
- Max tool roundsCaps how many MCP tool round-trips the agent can take before the platform returns the final reply. Default 8 — enough for most multi-step lookups, low enough to bound cost.
Tip
Publish.